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So far hh@tillerhewitt.com has created 22 blog entries.

Facebook Live Fri-Yay


The exciting news is here! We are changing up our Friday from the Field series by adding a Fri-Yay Facebook LIVE on the last Friday of each month. We will be on-site at various locations across the country. It will be the perfect opportunity to go live with us to interact with other liaisons.  We’ll give you a shout out and answer your burning questions LIVE! Mark your calendar now and join us the last Friday of each month starting January 31st at 9 a.m. central. Follow these two simple steps to join us: Like us on Facebook. Set a reminder! Click your email icon below to add this Facebook LIVE event to your calendar.      It’s going to be awesome. You don’t want to miss it! https://youtu.be/tsIoMWT1TIQ

Facebook Live Fri-Yay 2020-01-17T15:47:50+00:00

Liaisons Make You Matter – Muscle vs. Fat


As promised, Andrea Curless our Health and Wellness Coach is here to kick off our 2020 “Make YOU Matter” monthly videos.  Andrea will discuss the importance of your physical activity, how much you need and what the “mothership” has to do with this topic.  She also answers the burning question: Does muscle weigh more than fat? Stay tuned next week for some exciting news about our monthly Facebook Live events. https://youtu.be/Sel14gsp2R4

Liaisons Make You Matter – Muscle vs. Fat 2020-01-10T14:32:43+00:00

Make YOU Matter


Welcome to 2020! Healthy liaison = happy wealthy liaison!  Wealth is in the eye of the beholder. To that, we are thrilled to begin a new health and wellness series on one Friday each month, as part of our Friday from the Field series. We know when most of us hear health and wellness, we think the dreaded diet and exercise – but honestly it is SO MUCH MORE! Many of you know Tiller-Hewitt’s certified health and wellness coach, Andrea Curless. Maybe you remember her from attending her painful boot camp or her soothing yoga classes at AAPL. Well in this new Make YOU Matter series she shares the 5 pillars of wellness and how they relate to YOU. Each month she will present a video based on the five pillars; physical activity, nutrition, stress management, disease prevention and the so very important, self-care. Our goal with this series is to make you an all-around healthier and happier person, because YOU matter! You don’t want to miss this awesome series. https://youtu.be/-w7-Rjmlftg

Make YOU Matter 2020-03-12T01:43:42+00:00

A Look at Before and After


Who doesn’t like a successful before and after story? In this week’s Friday from the Field, Corina Rose, Physician Liaison with Presbyterian Healthcare System shares her “before and after” experience with Tiller-Hewitt’s Physician Liaison and Strategic Sales Program. Corina shares her “before” story of going into the field as a physician liaison without training, strategic guidance or data to direct efforts and track success. Corina then speaks to her “after” experience with the Tiller-Hewitt program and how it was a game-changer in gaining tools, resources, support and a much more strategic understanding of her role to become a successful physician liaison. If this story sounds familiar and you’re ready for a before and after experience, read what our clients have to say and call us today! https://youtu.be/7gRamdQ6t2o

A Look at Before and After 2019-12-31T17:29:40+00:00

Be Generous with Your Business Cards


You’ve probably seen someone out and thought “hey, I know them” - right before the shock set in that you can’t remember their name. Awkward! In this week’s Friday from the Field, Jamie Utt discusses the value of our business cards. I know we’re all legends – but be a humble legend by remembering that our offices see so many people every day that we cannot expect them to instantaneously remember us or our organization – even if they do a good job faking it!  That’s why Jamie reminds us to always be fast and generous with our business cards. At Tiller-Hewitt, our rule of thumb is that unless the person shouts your name, before you have time to give them your card, HAND IT OVER! This prevents awkward moments and guarantees their focus is on your message and not on trying to remember your name and organization! https://youtu.be/7T9cx8VVSqA

Be Generous with Your Business Cards 2019-12-31T17:33:47+00:00

Building the “Dream Team” – Why physician liaisons and population health managers should work together.


You’ve probably heard the terms population health, at risk and value-based care, but do you really know what they mean to you and your role? In this week’s Friday from the Field, I am speaking with Kim Vu, a population health manager and she provides us with key definitions we should understand. Build your dream team to include the population health team – this is how you will continue to stay relevant. If you aren’t familiar with your organization’s population health strategies, what are you waiting for? https://youtu.be/HS6ori0JLk0

Building the “Dream Team” – Why physician liaisons and population health managers should work together. 2020-03-12T01:46:00+00:00

Get Known – Why it’s Important for Physician Liaisons


Have you heard the saying, “It’s not who you know, but WHO KNOWS YOU”? Have you looked around lately - both inside and outside the organization - to gauge how well you’re known for the value you bring? Our value comes by the knowledge, can-do positive attitude and results we consistently bring to the game.As a Physician Liaison, if the only place we spend time is inside the organization and the provider offices – it is very difficult to earn the coveted status of trusted advisers! In fact, that leads to breathing your own exhaust. So how do we stay on top of trailblazing and innovative ideas, upcoming regulatory changes and over shifts in our ever-changing industry? By getting involved in higher-level professional associations. We're talking about associations made up of executives and other influences in your world.In this week’s Friday from the Field, two liaisons Erica Niemeyer and Veronica Brand both attended the American College of Healthcare Executives (ACHE) Chapter meeting on Diversity in Healthcare and Aligning Ethical Principles. It was so informative! Veronica participated on the Diversity in Healthcare panel – bringing in the work of [...]

Get Known – Why it’s Important for Physician Liaisons 2020-03-12T01:49:13+00:00

Year End Checklist


Keeping Yourself & Your Physician Liaison Program Effective – YEAR-IN-REVIEW By:  Tammy Tiller-Hewitt FACHE Before getting caught up in the holiday festivities, take time to conduct an effectiveness check-up of yourself and your Program. Here's a quick 10-point checklist: 1. Update your physician/provider target list to be in line with your organization’s strategic initiatives. 2. Evaluate the current metric system (aka referral data).  Ideally you need timely (monthly) and relevant (strategic service lines) referral data to monitor and quickly identify and respond to shifts in referrals.3. Set up monthly debriefing meetings with your senior leader and or leadership team.4. Get directors, from all strategic service lines, on your schedule to “routinely” get them away from their safety zones and into the field (riding with you and your team) to meet “face-to-face” with their key referral sources.5. Get top executives, preferably members of the C-suite, on your schedule to meet with key physicians and physician groups to share the vision “face-to-face” with these partners.6. Set up routine monthly meetings with your physician enterprise teams: i.e. the practice management and hospitalist teams.7. Evaluate effectiveness of [...]

Year End Checklist 2020-03-12T01:53:27+00:00

Everyone Loves a Great Card Trick


Happy Friday! If you follow us on social media, you know that we just wrapped up our 3-day Liaison Training workshop last week in St. Louis. It was an ah-mazing group of liaisons from around the country! We not only took a deep dive into the seven modules that WILL set you apart from the competition, but we also hung out and had fun touring the Anheuser-Busch brewery and seeing the acclaimed Clydesdales. Suffice to say liaisons know to work hard and play hard! During the workshop, we had the opportunity to share so many innovative and simple ideas. In this week’s Friday From the Field Video, Mindy Koenig Physician Relations Manager at Norman Regional Health System in the great state of Oklahoma shares two excellent “card tricks” to help YOU and YOUR PROVIDERS be memorable. We all know that our physician offices have a ton of “reps” walking through their doors every week, so how can you continue to elevate yourself and demonstrate your value? Let’s play cards! P.S.  Big news about our next Liaison Training Workshop will be coming soon – [...]

Everyone Loves a Great Card Trick 2020-03-12T01:54:50+00:00

It Takes a Village


I am sure you have heard the saying “it takes a village” to raise a child. Well, that saying also applies to onboarding new providers. We are excited to share this week’s Friday From the Field video featuring Julie LaFrance, Physician Liaison at Hospital Sisters Health System (HSHS). Tiller-Hewitt partnered with HSHS to refresh and relaunch their Outreach Program with a team of superstar Liaisons! Julie shares four pieces of their customized onboarding program that results in happy, successful and productive providers. We know those are key indicators for long-term retention! Even if you're from a small hospital – you can still have HUGE onboarding and retention success! As Julie explains, each part of her process is not done alone. She tells you all about incorporating “her village” to ensure the success with each provider. Do you need help with your onboarding program? Tiller-Hewitt's  onboardPLUS+ program delivers ten critical success factors that support improved recruitment, rapid practice ramp-up and long-term retention. Give us a call – we’d love to be a part of your village too. https://youtu.be/77J3mAEG6k0

It Takes a Village 2019-10-03T22:45:02+00:00


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