We love winners! A couple of weeks ago during our Liaison Training workshop we met superstar liaisons from across the country! In our workshops we turn up the competitive juices with contests. We thought in this week's video you would enjoy hearing the winning elevator pitch directly from Bethany, a new liaison at McKenzie Willamette Medical Center! In the upcoming week's, we’ll share more videos of Workshop Insights, tips and tricks from more of the attendees. P.S. If you missed the April training workshop - mark your calendars for October 8-10th. We'll be hosting another off-the-charts training workshop - Fall into Perfection: Liaison Training. Early bird and group discounts are available.
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As liaisons, we often feel as though we are a generalist, talking about anything and everything regarding our hospital or facility. In this week's Friday From the Field video, Tammy Tiller-Hewitt shares some ideas to help you change it up a bit. Ideas to help give you that laser focus that your position needs. Without exception - every time our liaisons implement the ideas in this video, there is a substantial uptick in that area of business. Take a look and let us know your thoughts.
In this week's Friday From the Field video Tammy Tiller-Hewitt comes to you fresh off a flight to the west coast. On the way to her hotel, she stopped by the health system corporate headquarters to check out the meeting room and test the equipment where she would be conducting a training program the next day. Even though sometimes she gets push back from organizations to schedule the room ahead of time, too bad – so sad, it’s part of her pre-flight “plan”. Research shows that 10 minutes of planning can save 2 hours of wasted time! What’s your preflight plan? Check this out…
Dr. Ray Foley is our special guest in this week's Friday From the Field video. Dr. Foley is both a practicing Gastroenterologist and the President of Penn Medicine - Lancaster Regional Health Physicians (LGHP), a 600+ provider medical group. Over the past few months, we have worked with LGHP to implement a robust Provider Onboarding & Navigation program. In this week's video, we have just wrapped up the launch of the mentorship program with 60 of their providers. Research shows when organizations have a provider onboarding program of one year, including a formal Mentorship Program, both retention and satisfaction increase. A mentorship program also supports organizational commitment to provider wellness. Watch the quick video to hear Dr. Foley's thoughts about the success of their Provider Onboarding initiative. We custom design gold-standard on-boarding and retention programs to meet specific organizational needs. Just as Dr. Foley mentions - LGHP had a Program they wanted to to take to next level, that's when they partnered with Tiller-Hewitt. How can we help you?
Workshop Cancellation Policy: In the unfortunate instance that you will be unable to attend the workshop, the following policies will apply. If you notify THHS at least 45 days prior to the scheduled workshop, you will receive a full refund less a $150 administration fee. If you notify THHS within 30 days prior to the scheduled workshop, you will receive a 50% refund. If you notify THHS within 15 days prior to the scheduled workshop, no registration fees will be refunded. If you are a no-show, no registrations fees will be refunded.
We are so excited that our next public 3-day liaison training workshop is right around the corner! If you’ve been on the fence about coming...go ahead, jump in and invest in YOURSELF. Hit the link and register today. You will not regret it, in fact, we guarantee it! We'll have 3-days jam-packed with everything that matters to your position as a physician liaison or outreach professional. In this week's Friday From the Field video video above, Kim Grant attributes her success to having been trained by Tiller-Hewitt HealthCare Strategies after she made the move to healthcare from sports marketing. She believes in the training so much that she decided to join the Tiller-Hewitt team after working 7 years at a Children's hospital. "Invest in yourself, be trained by Tiller-Hewitt." - Kim Grant, MBA Don’t miss our standard registration fee – it goes up after March 29th. Save your seat now! See you there!
In this week’s Friday From the Field video, Beverley Fox-Bray gives you a few ideas for celebrating Doctor’s Day 2019. If you're interested in knowing the history of Doctor’s Day, check out one of Tammy Tiller-Hewitt's past blogs. Also – don’t forget – today is the last day to take advantage of the early bird pricing for our expanded 3-day liaison training workshop coming up in St. Louis, Missouri. We would love to hear what you’re planning for your 2019 Doctor's Day celebration!
Last week we came to you LIVE from an onboarding program lean event with a large multispecialty provider group. It was just before over 100 providers, managers and leaders reconvened to look at the action plan they created after a multi-day mapping process of their entire onboarding process. Their goal is to ensure they’re working together effectively to provide a seamless and even enjoyable experience for their new providers and families. This week Kim Grant shares some of the ‘AHA” moments; the top 3 themes, the coveted check-list, and next steps in the process to get to the point where new providers become their organizations BEST recruiters! Fill out the form below and we'll help you take your onboarding to the gold standard level.
In this week's Friday From the Field video, Tammy Tiller-Hewitt and Kim Grant come to you from the field where they led a group of over 100 providers, managers and leaders in a multi-day provider onboarding lean event. When we ask leaders if they have a provider onboarding program, we often hear “Yes of course.” When we ask how long and hear the standard “a couple days to a couple weeks” - We are here to tell you that is NOT an onboarding program – that is orientation! Confusing the two can literally be a multi-million dollar mistake. During our onsite events we take a deep dive into processes, bringing in people from multiple departments and disciplines to identify ways to lean or remove steps in the process, ultimately making it easier for the provider and their families to integrate into the community and organization, while ramping-up for long-term retention. Take a listen at the number of action items that were discovered during this event - spoiler alert – the number might shock you! Even if it was triple, the most important take away is [...]
As we venture into the last week of February, are you finding yourself facing some of the same challenges over and over again? Maybe you started the year with a sense of renewal and now your motivation is fading. The truth is, most challenges aren't new. In this week's Friday From the Field video and blog, Tammy Tiller-Hewitt shares a concept you might consider for looking at challenges differently.